Our services span the spectrum of business IT life cycle. From IT strategy to implementation and ongoing maintenance, we strive to add value to every facet of your business. We are technology and vendor agnostic – this means that our solutions are developed solely with your needs in mind. Our technology expertise and extensive experience ensure that our solution is the best fit for you. We specialize in the following services:

• ERP Implementation Support Services:

  We specialize in Enterprise Resource Planning (ERP) support services. We understand the risks and challenges involved in transforming your organization by implementing an ERP platform or changing an existing platform. Large scale Enterprise initiatives are fraught with well known challenges, that when proactively addressed can greatly enhance the transformation process for all stakeholders.

  From identifying your needs to selecting the right vendor and overseeing the implementation, we offer full service support. We bring decades of direct Public Sector experience to benefit your programs. We are experts in mapping your business processes to maximize the benefits from the new system and associated processes.

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  Needs Identification: Our service lifecycle starts right from the inception phase. We translate your current business processes to the requirements for the new system. These Requirements play a major role in the Procurement process and play a key role in vetting vendor responses

  Procurement Support: We use your requirements to develop the Procurement artifacts – right from the solicitation documents to vendor evaluation worksheets, contract negotiation templates and budget worksheets, we support your Procurement staff to select the right vendor, technology at the most competitive terms. We bring to bear our industry knowledge, market understanding to help select the most optimum implementation partner.

  Program Support: You will benefit greatly from our Program and Project support services, freeing up your staff for operational priorities. Our experts will work collaboratively with your staff and vendor staff to ensure project tasks are completed with high quality and on schedule. We will provide Subject Matter Expertise and complement your staff’s organizational familiarity to ensure the new processes are well implemented.

  Change Management and Training: User adoption of the new system and processes is driven greatly by the success of the change management and training workstreams. Our staff are experienced in understanding your organization’s uniqueness, developing the appropriate messaging and ensuring smooth setting and meeting of expectations throughout the implementation.

• Digital Services:
  Manual, paper-based processes are the bane of modern organizations. In addition to increasing your operational costs, these processes also pose a security risk to you. We are experts at process automation. Your legacy business processes are evaluated holistically to ensure alignment with your business goals and to identify potential opportunities for improvement. We then develop metrics to assess how an efficient solution would look like – this will ensure that the impact of our solutions is measurable and tangible.Your interactions with your customers, vendors and other external entities are considered, to ensure that our proposed solutions integrate with their systems and processes as well.We are sensitive to your regulatory compliance needs and ensure our solutions meet all regulatory requirements.We then apply our expertise to develop multiple options for digitization, with their benefits and challenges, including the costs to implement and maintain the solutions. We work collaboratively with you to select an optimum solution that works well for you. We implement the solution in a very seamless manner, ensuring minimal disruption to your operations. We train your teams to use the new solution and ensure all success metrics are met.